Terms and Conditions

Terms and Conditions 🐾

Welcome to DierenDroom. By accessing or using our website and placing an order, you agree to the following terms. Please read them carefully.

1. General

These Terms and Conditions govern your use of the DierenDroom website and the purchase of products from our store. We reserve the right to update these terms at any time; changes take effect when posted on this page.

2. Products & Pricing

We do our best to describe and price our products accurately. However, we don't guarantee that product descriptions, images, or prices are error-free. We reserve the right to correct any errors and to change prices or product availability at any time without notice. Product colors and details may vary slightly from images shown.

3. Orders

When you place an order, you're making an offer to purchase. We reserve the right to accept or decline any order, or to limit quantities, for any reason. A contract of sale is formed only once we confirm your order has shipped.

4. Payment

All prices are listed in the currency shown at checkout. Payment must be received in full before your order is processed. We accept the payment methods shown at checkout, including major credit and debit cards. All payments are handled by secure third-party processors.

5. Shipping & Returns

Delivery is governed by our Shipping Policy, and returns and refunds by our Return Policy. Both form part of these Terms.

6. Use of Our Products

Our products are intended for general pet care and enjoyment. They are not a substitute for professional veterinary advice, diagnosis, or treatment. Always follow product instructions and consult your veterinarian regarding your pet's health.

7. Intellectual Property

All content on this website — including text, images, logos, and the DierenDroom name — is our property or used with permission, and may not be copied or reused without written consent.

8. Limitation of Liability

To the fullest extent permitted by law, DierenDroom is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Nothing in these terms limits your statutory rights as a consumer.